FAQ

IF YOU HAVE ANY QUESTIONS PLEASE SEND US AN EMAIL AT help@retroshortsclub.com

HOW LONG WILL IT TAKE FOR MY ITEMS TO ARRIVE?

Shipping times depend on your location. For more details check out the shipping times and rates section.

Do I receive a tracking number with my order?

Tracking numbers are given to all customers! Please allow 5-6 working days to receive your tracking number

WHERE CAN I PLACE AN ORDER FROM?

We ship worldwide!

What do I do if a pair of shorts I am looking for is not on your website?

You can email us (help@retroshortsclub.com) and we will see if we can source it for you

WILL I RECEIVE A CONFIRMATION NUMBER WHEN I PLACE MY ORDER?

Yes, every customer will receive a confirmation email after ordering!

IS CHECKOUT ON THIS SITE SAFE AND SECURE?

100%, Our website is powered by Shopify so you can be sure that Shopify have invested time and money in order to obtain their Level 1 PCI certification.  

HOW CAN I EDIT MY ORDER?

Make sure to contact us as soon as possible so we can help change your order. You can contact us via email help@retroshortsclub.com

Why is no information showing up when I try to track my order?

It is completely normal for no information to show up after just receiving your tracking number. If no information shows up one week after receiving your tracking number, please email us: help@retroshortsclub.com